Glossary
What is Call Tree?
A call tree (or call cascade) is a pre-defined contact list and escalation order used to rapidly notify staff and stakeholders during an incident.
A call tree ensures the right people are reached in the right order without anyone scrambling for phone numbers mid-incident. Modern call trees are automated, with acknowledgement tracking so you know who has actually responded.
In Resilira, contact-list and call-tree blocks pull live from your people directory, so a plan's call tree is never out of date and emergency contacts appear automatically on wallet cards.
Put the theory to work.
Resilira turns these concepts into a running program — BIA, plans and compliance, audit-ready in days.